However, you can run System Restore again and choose a different restore point, if one exists. System Image Recovery option in System Recovery A system image is a personalized backup of the partition that contains Windows, and includes programs and personal data, like documents, pictures, and music. System Image Recovery replaces all data on a drive partition with another image of the drive partition.
You must have created a system image beforehand to use this option. You can choose to run the test immediately or wait and run the test the next time that Windows starts. If you choose to restart your computer and run the test immediately, make sure to save your work and close all running programs. It might take several minutes for the test to finish checking the computer memory.
When the test is completed, Windows restarts automatically. If you have recently installed memory, make sure that the new memory type matches the memory requirements for your motherboard. If the memory matches the memory requirements for the motherboard or the memory was previously working correctly and the test fails, use the following steps:. Remove a memory module and then reinsert the memory into the socket to see if a connection was the problem.
Command Prompt option in System Recovery Advanced consumers can use the Command Prompt in a WinRE environment to enter command lines for diagnosing and troubleshooting problems.
Click Command Prompt to open a command prompt window. There are many command lines that can be entered. Make sure you fully understand the command and the risks before typing the command. For a list of available commands and their descriptions, type help at the command prompt.
Recovery Manager option in System Recovery With HP Recovery Manager, you can reinstall software programs and hardware drivers that were originally installed on the computer at the factory.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. You can create only 1 set of recovery disks per computer. Creating the disk if you have a HP notebook laptop The following instructions apply if you have a notebook laptop from HP:.
If the following message — A set of recovery media was previously created for this computer — appears after you clicked on the above item, read A set of recovery discs has been created for this PC for more details. A warning message will appear. You need to check the I Accept checkbox and then click Continue.
You may be prompted for the Administrator password. UAC User Account Controls may also appear asking if you want to allow the program to make changes to the system.
If so, click Yes. The software will also display how many DVDs you need or the minimum amount of space required for the USB flash drive. Selecting your media will highlight the choice by changing the background color.
The creation process will now start. Your drive tray might open automatically. And so on for each DVD required. When the creation process is finished, click OK. Keep them safe. Creating the disk if you have a HP desktop The following instructions apply if you have a desktop computer from HP:. Select your choice and then click Next.
Insert your first blank DVD and then click Next. If you opted for a USB flash drive, the next screen will allow you to select what drive to use. Select the drive that has your USB and then click Next. Click Next to continue the creation process. If you opted for USB, the next screen will be a warning message where you need to confirm that the USB will be reformatted during the creation process. Click OK. The drive tray will open automatically during the process to insert the required DVDs.
See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. This document is for HP and Compaq computers with Windows You can use a recovery USB drive to start your computer in case of a problem.
A recovery drive also contains Windows system recovery tools that can help you recover Windows from a serious error or restore your computer from a system image. Creating a Microsoft recovery USB drive You can use a recovery drive to troubleshoot problems with your computer even when the operating system does not open.
Copy the HP recovery partition to a USB drive so you can use it if your computer does not start or has problems. In Windows, search for and open Create a recovery drive. Click Yes on the User Account Control window that displays. Check the box to Back up system files to the recovery drive , and then click Next. Select the USB drive you want to use, and then click Next. Wait while the computer formats the USB drive, copies utilities, backs up, and then copies system files to the USB drive.
If you have a laptop , immediately press the Esc key until the Start Up menu opens, and then press F11 to open System Recovery. If you have a desktop computer , immediately press the F11 key to open System Recovery.
Recovering the computer Choose a method to recover your computer using the created Microsoft recovery USB drive. Using a device You can use the recovery USB drive to perform a system recovery. Do not use this option if you have important files on the hard drive that are not backed up.
Make sure you back up all your important files on an external storage device such as a USB drive before continuing. You might want to seek a professional data recovery service to restore your files. Also, make sure you have any product keys or other identification required for apps you want to reinstall.
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